Returns & Refunds

We want you to love your Sabie Finds order. If something isn't right, we'll make it right.

30-day returns on finds

Jewellery, home, car, pet and other ready-made finds can be returned within 30 days of delivery if they are unused and in their original packaging. Email us first at maseabata.sekonyela@gmail.com with your order number, and we'll send you the return address and steps. Return shipping is paid by the customer unless the item arrived faulty or wrong.

Printed items

Mugs, tees, sweatshirts and totes are printed just for you when you order, so we can't accept returns if you change your mind or choose the wrong size. Please check the size chart before ordering.

Damaged, faulty or wrong items

If any item arrives damaged, faulty, misprinted or not what you ordered, contact us within 30 days of delivery with your order number and a clear photo. We'll send a free replacement or give you a full refund. You don't need to send the item back unless we ask.

Lost orders

If your order hasn't arrived within the delivery time on our Shipping page, or tracking shows a problem, contact us and we'll arrange a replacement or a full refund.

Refunds

Approved refunds go back to your original payment method within 5 business days of approval. Your bank may take a further 5 to 10 business days to show it.